Sep 14, 2016 By Howard Brown

Game-Changing Rituals for B2B Sales Reps

Obviously, it’s important for your sales reps to have great conversations with prospects. But without a truly thoughtful post-call formula, even great calls might fail to yield new pipeline or opportunities. All too often, sales reps churn out massive waves of outbound communication without... Read More

Sales, CRM

Sep 04, 2014 By Howard Brown

How to Maximize Response Rates from Sales Voicemails

During a recent webinar on sales voicemails, I presented some of RingDNA’s sales data showing that inside sales reps spend an average of 25 hours a month (about 15 percent of their total sales time) just leaving voicemails. For a team of 50 reps, that’s about 1270 hours per month. But make no... Read More

Sales

Aug 28, 2014 By Howard Brown

4 Vital Lessons Sales Teams Should Take from Customer Service

Companies that want to achieve a high Net Promoter Score should ask themselves one key question: are your sales reps truly trying to help prospects, or are they only trying to help themselves? Customers form their first and most lasting impression of your company during the very first sales... Read More

Featured, Customer Service, Sales

May 16, 2014 By Howard Brown

How to Fast Track Revenue Growth by Switching to an Inside Sales Model

The way successful companies sell has changed. Much of the time, your prospects just don’t need an in-person meeting to reach a sales decision. Thanks to email, phone calls, and web conferencing technology, there’s little that can’t be communicated remotely. Switching to a remote, or inside sales,... Read More

Sales

Feb 12, 2014 By Howard Brown

3 Ways B2B Marketers Can Help Sales Understand Customer Intent

Nothing is more valuable than knowing what a prospect really wants. Fortunately, B2B marketers are growing increasingly adept at discovering intent and leveraging it to accelerate revenue. Analyzing Google AdWords keywords, specific page visits and content downloads are just a few of the ways that... Read More

Marketing, Sales

Nov 07, 2013 By Howard Brown

How the Dreamforce Hackathon Helped Launch a Company

As we gear up for Dreamforce and make plans to spend quality time with customers, industry analysts, prospects and investors, it’s easy to forget that prior to the 2011 Dreamforce Hackathon, RingDNA wasn’t yet a product - it was just a vision. The Vision I dreamed of transforming business... Read More

Dreamforce, Featured, Customer Story

Jun 03, 2013 By Howard Brown

3 Keys to Impressing Customers with Your Mobile Apps

Many software companies are eager to build the next hot mobile app. A Mobile Software Development Kit (SDK), empowers you to build native, HTML5 or hybrid apps. Here are three ways to ensure you build the best app possible for your customers. 1. Identify a Problem That Needs Solving Start by... Read More

Mobile, Platform

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Salesforce.com

Howard Brown

Game-Changing Rituals for B2B Sales Reps

How to Maximize Response Rates from Sales Voicemails

4 Vital Lessons Sales Teams Should Take from Customer Service

How to Fast Track Revenue Growth by Switching to an Inside Sales Model

3 Ways B2B Marketers Can Help Sales Understand Customer Intent

How the Dreamforce Hackathon Helped Launch a Company

3 Keys to Impressing Customers with Your Mobile Apps

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Game-Changing Rituals for B2B Sales Reps

How to Maximize Response Rates from Sales Voicemails

4 Vital Lessons Sales Teams Should Take from Customer Service

How to Fast Track Revenue Growth by Switching to an Inside Sales Model

3 Ways B2B Marketers Can Help Sales Understand Customer Intent

How the Dreamforce Hackathon Helped Launch a Company

3 Keys to Impressing Customers with Your Mobile Apps

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Related Blog Posts

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific