360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 14, 2019 By Ashwini Zenooz and John Strain

Reimagining the Patient Experience: What Healthcare Can Learn From Retail

There’s no doubt that today’s consumers place a high value on the experience they receive from the organizations they interact with. Salesforce’s latest State of the Connected Customer research proves it: 80% of customers say their experience with a company is as important as its products. The... Read More

Connections, Healthcare & Life Sciences, Marketing, Health Insurance Carriers, Health Plans, Providers

Sep 17, 2018 By Beth Tobias

Improve Member Outcomes with the All-New Health Cloud for Payers

In June, we announced the launch of Health Cloud for Payers, a complete solution built on the #1 CRM platform that’s designed to meet the specific needs of insurance carriers and health plan sponsors. In preparation for Dreamforce ‘18, where we’ll showcase live demos on stage for the first time, I... Read More

Health Cloud, Healthcare & Life Sciences, Health Insurance Carriers, Health Plans