Jan 28, 2020
By
Taylor Price
It’s fiscal year planning time, and as the departmental leader, you’re eager to invest in new technology to improve customer experience metrics and performance for your team. There’s immense pressure to deliver quickly, so involving other departments isn’t an option right now, but you’ll be sure to...
Read More
Customer Engagement,
CEO,
CRM,
Leadership Insights,
Research,
360 Perspectives
