360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 30, 2014 By Laura Fagan

9 Ways Businesses Can Better Connect to Customers of Today

Customers of today are dialed in 24/7. Because sales, service, and marketing processes are transforming to meet this connected world, it’s easier than ever before for small businesses to compete for customer attention. Read on for a list of nine ways you can use modern tools to put customers first... Read More

Cloud, Featured

May 29, 2014 By Laura Fagan

5 Big Areas Where Mobile Can Make an Impact at Your Small Business

There’s no one-size-fits-all for small businesses. Employees often wear many hats and processes vary depending on the department. When implementing mobile applications at companies of this size, a good amount of flexibility and functionality is required if the technology is going to make a... Read More

Cloud, Featured

May 21, 2014 By Laura Fagan

How to Use Mobile to Extend CRM Across Your Business

To say that Salesforce CRM is core to what CRM Science does would be an understatement at best. The firm provides salesforce.com consulting and development services to its clients, and has extensive expertise in building CRM and native Force.com applications. Much of the CRM Science team was at... Read More

Cloud, Featured

May 20, 2014 By Michael Litt

The Secret for Using Videos to Align Sales and Marketing

There’s always room in any organization for better alignment between marketing and sales. Videos happen to make it incredibly easy to create a more unified outbound message. While your marketing team might be responsible for producing your creative video campaigns, it’s important that you are... Read More

Cloud, Sales Cloud

May 16, 2014 By Laura Fagan

Why You Need the Right Team to Grow Your Business

A huge key to growing your business is having the right people in place to support that growth. So how do you rally the best and brightest to take your company to the next level? We asked the three experts below to share advice on retaining and inspiring employees. · Brian Spaly – CEO of Trunk... Read More

Cloud, Featured

May 15, 2014 By Lisa Hammitt

Investment Communities: Innovation Meets Scale

Like seemingly half the Pacific Time Zone, I co-founded a software company in 1998. While we were able to bootstrap it for a while -- coding taking place in virtually every room of my San Francisco flat, including my workstation in the hallway -- we had some real costs that forced us to get... Read More

Cloud

May 14, 2014 By Larry Nipon

7 Ways to Get the Most From Your CRM

There are many types of customer relationship management (CRM) systems that you can implement to help manage your sales team's activities. But regardless of which version of the sales technology platform you choose to use, there are some "must-have" functions and strategies you... Read More

Cloud

May 14, 2014 By Amanda Nelson

6 Ways to Grow Your Business Faster with Quality Data

The Salesforce1 World Tour in Chicago featured many great speakers and sessions, and it seemed that everyone was talking about data. Data, data, data. During one session, Salesforce customer, Joseph Morgan, President and CEO of Standard Register,... Read More

Cloud, Featured

May 13, 2014 By Geoffrey James

How to Get More Work Done In Less Time

The below is excerpted from the book BUSINESS WITHOUT THE BULLSH*T by Geoffrey James. © 2014 by Geoffrey James. Reprinted by permission of Business Plus. All rights reserved. Even though most people complain that they haven’t enough time, it’s actually easy to have enough time to get all... Read More

Cloud, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

9 Ways Businesses Can Better Connect to Customers of Today

5 Big Areas Where Mobile Can Make an Impact at Your Small Business

How to Use Mobile to Extend CRM Across Your Business

The Secret for Using Videos to Align Sales and Marketing

Why You Need the Right Team to Grow Your Business

Investment Communities: Innovation Meets Scale

7 Ways to Get the Most From Your CRM

6 Ways to Grow Your Business Faster with Quality Data

How to Get More Work Done In Less Time

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First