360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 03, 2014 By Regis Crawford

Salesforce University Garners Top Industry Award for Education Innovation

From the very beginning, Salesforce University has focused on customer success through innovative training courses and certifications. Over the past few years, Salesforce University has continued to expand its ground-breaking training through a relentless focus and commitment to improving user... Read More

Careers, Cloud, Featured, News

Nov 27, 2014 By Sarah Boutin

How Salesforce is Celebrating Thanksgiving

Ahhh, Thanksgiving. The time to give thanks, eat mountains of food, and pack a month’s worth of activities into one tryptophan-heavy holiday. Whether you’re hopping on a plane, prepping the pie, volunteering, or monitoring the consumption of mulled wine by your favorite aunt, chances are you’re... Read More

Careers, Featured, Foundation

Nov 25, 2014 By Deborah Sweeney

Four Reasons to Treat Your Seasonal Staff Like Full-Time Employees

We’ve officially entered the holiday season, and with it comes a glut of temporary employment opportunities. But a lot of companies still aren’t sure how to treat their seasonal employees. Every year we hear horror stories of long hours, broken promises, and a general mistreatment of temporary... Read More

Careers, Cloud, Work

Nov 18, 2014 By Alice Myerhoff

10 Tips for Getting Out of a Sales Slump

Sales is a roller coaster and one of the signs of a great salesperson is that they are able manage their moods through the highs and the lows that face all salespeople. Every one of us had had those days when we’re “on fire” and the less fun ones when it seems like no matter what we do, we can’t... Read More

Careers, Sales

Nov 14, 2014 By Sarah Boutin

Salesforce Named a Top Workplace in Chicago!

Hats off to the Windy City! Salesforce has just been named the #7 Top Midsize Company on Chicago’s Top Workplaces 2014 by the Chicago Tribune! The search was on for the best places to work in the Chicago metro area...and who better to ask than the employees themselves? The Tribune paired up... Read More

Careers, Cloud, Featured, News

Oct 30, 2014 By Mike Overell

6 Tips for Hiring for Your Customer Support/Help Desk

When you are filling IT customer-support and help-desk positions, getting the right people is critical. They interact with both your internal team and your customers, and the satisfaction of both of these groups is a priority. With that in mind, we’ve put together some steps that will help you... Read More

Customer Service, Featured, Desk.com, Careers

Oct 29, 2014 By Abby Perkins

Why Your Social Recruiting Isn’t Working

These days, social recruiting is the norm. According to Jobvite’s 2014 Social Recruiting Survey, 93% of recruiters use or plan to use social recruiting, and 73% plan to increase their investment in social this year. Despite the pervasiveness of social media, however, the majority of recruiters... Read More

Careers, Cloud, Featured, Social

Oct 22, 2014 By Connie Kadansky

3 Savvy Self-Promotion Examples For Professionals

We have all been exposed to the brash, unethical type who simply is not in tune with the delicate balance between over-promoting and under-promoting himself, right? One of the unfortunate ripple effects created by over-the-top self-promoters is that their behavior causes good, solid contributors... Read More

Careers, Cloud, Featured, Sales

Oct 15, 2014 By John Cousineau

5 Tips for Maximizing the Rest of Dreamforce

Dreamforce is a remarkable opportunity for many things — professional development, networking, discovering new ways to conquer key issues you’re now tasked with addressing. But now that it's halfway over, you might be feeling a bit overwhelmed at how to get the most out of time here. Hit... Read More

Careers, Dreamforce, Events, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Salesforce University Garners Top Industry Award for Education Innovation

How Salesforce is Celebrating Thanksgiving

Four Reasons to Treat Your Seasonal Staff Like Full-Time Employees

10 Tips for Getting Out of a Sales Slump

Salesforce Named a Top Workplace in Chicago!

6 Tips for Hiring for Your Customer Support/Help Desk

Why Your Social Recruiting Isn’t Working

3 Savvy Self-Promotion Examples For Professionals

5 Tips for Maximizing the Rest of Dreamforce

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First