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Sukhjit Ghag
Sukhjit is the go-to person for social media, video and events at Desk.com and is one of the newer member of the team (April 2012). Sukhjit comes to Desk from Sony Electronics where she was the in-house video blogger, social media evangelist and a community manager. Follow her on Twitter, @sukhjit or check out her video blog at sukhjit.me.
As customers increasingly turn to social channels for customer support, a social help desk is essential to improve the speed and quality of your responses, so your employees can provide effective customer service. Customers we talked with, who used social media, say there were more likely to...
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![The Social Help Desk Revolution [INFOGRAPHIC]](http://www.salesforce.com/etc/designs/blogsRedesign/images/default.jpg)
