Steven Gaffney

Steven Gaffney, founder and CEO of the Steven Gaffney Company, is the leading expert in open, honest communication, collaboration, and leading change. Gaffney’s tools and strategies have been sought out by a diverse range of leaders including military officers and top executives of multinational corporations such as Lockheed Martin, Marriott, Allstate Insurance, Defense Logistics Agency, and Barrick Gold Corporation. Gaffney is the respected author of five publications, including 21 Rules for Delivering Difficult Messages.

Aug 29, 2014 By Steven Gaffney

Getting the Unsaid Said: The Key to Collaboration, Innovation, and Growth

Have you ever thought, “If only they had told me what was really going on and what they wanted, I could have done something about it”? Or, perhaps at times you have withheld opinions and ideas and thought to yourself, “Why bother sharing my opinion? What difference will it make?” Working... Read More

Cloud, Featured

Apr 24, 2014 By Steven Gaffney

5 Ways NOT to Communicate With Your Sales Team

What’s a common issue in many relationships? Communication. This is true when it comes to friends and family, as well as co-workers, a boss, employees, and more. What can often be confusing is many of the ideas touted as solutions for better connecting to and communicating with others, often only... Read More

Collaboration, Featured, Sales