Feb 12, 2018 By Patriz Regalado

How Digital Identity Drives Customer Experience and Engagement

Customer expectations are rising faster than ever before. Customers increasingly choose to engage with brands across various digital channels that can deliver smarter, connected, personalized, and seamless experiences. Transforming the customer experience is at the heart of this digital... Read More

IT, Platform

Jun 26, 2017 By Patriz Regalado

Salesforce Rated Overall Leader in Consumer Identity and Access Management (CIAM) by KuppingerCole

“We just got our employee identity and access management (IAM) running smoothly," you say. Now you may be wondering, “should I be focusing on customer identity?” If you want to engage with your customers over digital channels, then yes, you do have to focus on customer identity. Fortunately, the... Read More

IT, App Cloud

Aug 05, 2016 By Patriz Regalado

What is the ROI of Building Apps on Salesforce?

Let’s face it … time is money. Businesses today are constantly under pressure to reduce their costs, improve agility, and deliver better results. Couple that with rapidly evolving technology and a growing shortage of developers, and there’s no question that the the role of IT and CIOs is changing... Read More

App Cloud, Apps, IT