Serving as Chief Consumer Officer for Piedmont Healthcare, Katie Logan is responsible for the development and execution of Piedmont's experience strategy. She leads the practices and innovations that emphasize the consistent delivery of patient-centered care, while transforming access, choice, and overall experience through both digital and traditional channels, including Piedmont’s Patient Connection Center.
Jun 14, 2020 By Katie Logan
This article was written by Piedmont Healthcare, a Salesforce customer. As community anxiety about the COVID-19 pandemic grew, we — like many healthcare providers across the U.S. — saw the number of inquiries to our call center skyrocket. Many calls were from people with questions about how the... Read More
CEO, Digital Transformation, Leading Through Change, Health Cloud, Healthcare & Life Sciences, Providers
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