Oct 13, 2014 By Jim Keenan

3 Keys to Mastering Dreamforce

You wanna get the most out of this monster they call Dreamforce? The key is to be deliberate. Dreamforce is a monster. It’s a giant sales event with over 135,000 people registered. I’ve heard that the population of San Francisco will grow by 15% this week during Dreamforce. Now that’s an... Read More

Dreamforce, Events, Sales

May 01, 2014 By Jim Keenan

4 Keys to Delivering Extraordinary Customer Service at Your Business

We all need customers and we need our customers to love us. When it comes to actually delivering customer service that gets our customers to love us, that’s an entirely different discussion. We all think we provide good customer service, but that’s not quite accurate. The truth is, most of us... Read More

Featured, Customer Service

Oct 03, 2013 By Jim Keenan

6 Game-Changing Ways to Measure Sales Data

Sales data helps you capture the results of each individual salesperson and it all sits in the CRM. This the specific data underpins successful selling in your organization. Focus here and win. For instance, Golf tracks greens in regulation, average puts, drive distance, number of fairways... Read More

Sales, Small Business

Aug 08, 2013 By Jim Keenan

How Fewer Opportunities Can Lead To Better Sales Pipeline

Your CRM has a split personality and you don’t even know it. You feel the symptoms and face the consequences of this multiple personality at the end of the quarter but it rarely occurs to you. Here’s the deal. Most CRM’s never look or behave consistently. The CRM data will tell you, you’re... Read More

Sales

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Europe, Middle East, and Africa

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Salesforce.com

Jim Keenan

3 Keys to Mastering Dreamforce

4 Keys to Delivering Extraordinary Customer Service at Your Business

6 Game-Changing Ways to Measure Sales Data

How Fewer Opportunities Can Lead To Better Sales Pipeline

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

3 Keys to Mastering Dreamforce

4 Keys to Delivering Extraordinary Customer Service at Your Business

6 Game-Changing Ways to Measure Sales Data

How Fewer Opportunities Can Lead To Better Sales Pipeline

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Related Blog Posts

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific