Apr 24, 2014 By Hana Mandapat

5 Signs It’s Time to Switch from Email to a Customer Service Solution

When you’re first digging in as a startup, a common way to manage customer service requests is through a shared email inbox. Support requests get routed there and employees take turns responding to customers. Over time, many fast-growing startups also outgrow being able to use this shared... Read More

Featured, Customer Service

Oct 24, 2013 By Hana Mandapat

Salesforce Congratulates Partner Veeva Systems on IPO

Fourteen years ago, salesforce.com set out on a mission to prove that a business app can be as easy to use as Amazon.com and that sales force automation could be accessible from anywhere over the internet. Salesforce.com wanted to show that companies didn’t need to manage servers or software... Read More

Mobile, News, Platform

Aug 07, 2013 By Hana Mandapat

Committed to Trust: Upcoming Salesforce AppExchange Security Review Changes

At salesforce.com, trust is our number one value. We set the bar high when it comes to security, which is why our more than 100,000 customers, including large financial institutions and government organizations, trust our service today. The high standards that we set for ourselves, and that... Read More

AppExchange, News