Jul 08, 2013 By Dana Oshiro

Code for America: How App Collaborations Change Cities

When Salesforce's Customer Company video explained that customers shouldn’t "suffer bad service, broken products, long waits, or endless phone trees,” I was immediately reminded of past interactions with government service agencies. Nevertheless, since joining Code for America, I'm... Read More

Platform, Customer Story

Apr 30, 2013 By Dana Oshiro

Body Language Tricks Every Professional Should Master

If people really do buy based on emotion , then what are we selling about ourselves through our posture or lack thereof? Harvard professor and social psychologist Amy Cuddy challenges us to pose like superheroes before a meeting and to pay attention to our nonverbal cues in order to seal a... Read More

Featured, Work

Apr 26, 2013 By Dana Oshiro

100 Days in Office: How New Managers Can Earn Trust

You've secured the job, you've just inherited a team of rising stars and you're ready to dive in. Now what? Accountability frameworks, management courses, and professional training cannot prepare you for the simple fact that your first 100 days in a position will forever define your... Read More

Featured, Work

Apr 19, 2013 By Dana Oshiro

The Challenge of Showing Your Customers You Care During a Crisis

At a time when the unexplainable is happening and when emotions are high, it's hard to know how to comfort your customers and employees. In the wake of the Boston marathon tragedy, clicking the Facebook like button could not be further from what I want to express. A number of business leaders... Read More

News

Apr 16, 2013 By Dana Oshiro

You Too Can Be a Lean Startup

Every so often, I'll catch myself using words like "lean startup", "iterate" and "A/B testing" and cringe. It's true that Eric Ries' Lean Startup has become a must-read for early-stage technology entrepreneurs, but that's no reason to start peppering... Read More

Small Business

Apr 12, 2013 By Dana Oshiro

5 Criteria to Form a Lean In Circle

Facebook COO Sheryl Sandberg's "Lean In: Women, Work and the Will to Lead" is certainly a divisive force in the business world. On the one hand the book has been touted as a modern day feminist manifesto, on the other it has been criticized as elitist and insular. Regardless of where you... Read More

Careers, Community, Work

Mar 21, 2013 By Dana Oshiro

5 Tips for Holding Efficient Team Meetings

A few years ago I spent an entire long weekend preparing for an executive presentation only to be bumped to a later date. The upsetting part was that I'd been bumped in exchange for an earlier presenter's 10-minute soliloquy on her dog. It was at that moment that I vowed to be a great... Read More

Work

Salesforce.com

Dana Oshiro

Code for America: How App Collaborations Change Cities

Body Language Tricks Every Professional Should Master

100 Days in Office: How New Managers Can Earn Trust

The Challenge of Showing Your Customers You Care During a Crisis

You Too Can Be a Lean Startup

5 Criteria to Form a Lean In Circle

5 Tips for Holding Efficient Team Meetings

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Code for America: How App Collaborations Change Cities

Body Language Tricks Every Professional Should Master

100 Days in Office: How New Managers Can Earn Trust

The Challenge of Showing Your Customers You Care During a Crisis

You Too Can Be a Lean Startup

5 Criteria to Form a Lean In Circle

5 Tips for Holding Efficient Team Meetings

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Related Blog Posts

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific