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Cristina Pullen
Cristina Pullen is currently a technical writing intern at Salesforce. She focuses on making complicated ideas easy for everyone to understand using a clear and concise approach. Connect with her on LinkedIn.
As a small business owner, you wear many hats — you’re the marketer, the sales coach, the product engineer, and maybe even the support team. That means you may be in the middle of closing a game-changing deal when you receive a support call from a customer who’s desperate to change their password....
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