Jul 15, 2016 By Ben Camerota

5 Innovative Ideas to Boost Sales

Focus on the following big sales drivers this year, and you’ll position your business for massive growth Whether your business is year ‘round busy or has its ups and downs throughout the year, you’re probably always on the hunt for more sales. Sales and the related revenues are the lifeblood of the... Read More

Sales, Small Business

May 27, 2016 By Ben Camerota

Why You Need To Ask Your Top Clients for Help

Think about your top clients. Are they leaders in the local market? Do they have large customer bases in their own fields? Why do your clients continue to do business with you? These questions reflect the critical reasons why you need to ask your top clients for help. They are experts in getting... Read More

Cloud, Marketing, Sales, Small Business

Apr 27, 2016 By Ben Camerota

Motivation 101: 5 Ways to Increase Employee Engagement

We’ve all had that day when the motivation to work just isn't there. Even the best jobs in the world have drawbacks, but you have the power to change this notion. Learn how to motivate your employees by following these five steps. 1. Understand Your Employees’ Motivations Why do your employees come... Read More

Careers, Leadership

Apr 07, 2016 By Ben Camerota

3 Ways to Travel Without Your Business Falling Apart

When I first purchased my company, I thought I’d never take a vacation day—and for the first 18 months I didn't. I found that at least part of each day was filled with emailing, brainstorming, writing or managing one task after another. Pretty soon my goal was to get rid of some of the daily... Read More

Small Business

Oct 22, 2014 By Ben Camerota

Building a Relationship: 4 Steps to Creating Customer Loyalty

You work hard for your leads – and then you work harder to get them to convert, and eventually you have that first, exciting purchase that makes all your work worth it. That might be the end of the sales funnel, but it shouldn’t be the end of your relationship with this first-time customer. You... Read More

Featured, Desk.com, Customer Service