Ashley Hauck

The Hidden Enemy of Good Customer Service

Aug 22, 2014 By Ashley Hauck

The Hidden Enemy of Good Customer Service

I recently bought a custom picture frame from Pictureframes.com that suffered significant damage in transit to my doorstep. I braced myself for an inconvenient return process: the frame was large and awkwardly-sized, and would certainly be expensive to repackage and ship back to the... Read More

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