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Alison Brattle
Alison Brattle is a marketing manager of global sales & customer service training firm AchieveGlobal UK, specialises in providing exceptional customer service courses, leadership training and sales force training which helps organisations develop business strategies to achieve sales success. Alison enjoys sharing her insight and thoughts to provide better sales and leadership. Feel free to connect with her on LinkedIn.
Data analysis is an important part of maintaining excellent customer service, but is there such a thing as too much data? Many businesses make the mistake of tracking so many different metrics that they get bogged down in data and lose focus on what data analysis was supposed to achieve in the...
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