It's no secret that the business landscape is changing. Revolutions in trust, equality, and technology have dramatically impacted traditional business models and customer expectations.

Today, leaders in every industry must navigate these changes, and re-think what it means to be a customer-centric company.

That's where we come in.

The Salesforce Ignite team — Salesforce's global customer-facing innovation group — spent most of this past year deploying teams of researchers, designers, and strategists around the world to explore these changes. Our teams worked for months to generate new insights, uncover new opportunities, and build working prototypes – all of which will be on full display at Dreamforce '18 this year in the following ways:

  • Sessions: Our team will lead dozens of sessions examining the impact — and potential — of disruptive forces across industries, geographies, generations, and cultures.
  • Deep Dives: Join us for provocative explorations of healthcare, banking, media, insurance, manufacturing, retail, loyalty, consumer research, inclusive design and more for a fresh, customer-centric view of what's possible in the not-too-distant future.
  • Insights: We will share first-hand insights from our work with consumers in China and India — as well as with millennials here in the US — to spark new ways of thinking about customers of all kinds.
  • Tools: Get hands-on access to practical and powerful tools so you can use design thinking, lean startup, and other proven techniques to work differently long after Dreamforce is over.

If you're thinking about how to design the future of your business to meet the challenges of a changing world — and you're planning to attend Dreamforce '18 in September — be sure to take advantage of this rare chance to walk through Ignite's most recent work. We're certain you'll leave inspired!