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Jun 13, 2018 By Phil Cleary

How data and AI are helping salespeople boost revenue

Sales teams that have smashed their quotas this past year are 1.6x more likely to use data analysis than the underperformers. Here’s how they’re using the data.... Read More

Sales, Sales Strategies, Einstein

Jun 08, 2018 By Salesforce

What Digital Advertising Will Look Like in 2020

Big data is driving the biggest revolution in advertising since the ’90s. Be ready for 2020 with these insights from 900 of the world’s leading advertisers. ... Read More

Advertising, Marketing

Jun 06, 2018 By Salesforce

State of Sales: The future of sales is a balancing act

The latest State of Sales research found that customer satisfaction is a leading KPI – sales teams need to look to technology to balance quotas with CX.... Read More

Sales, Sales Strategies

Jun 05, 2018 By Phil Harrison

Not-For-Profit growth: How CVA is using tech to scale

Connecting with volunteers and donors is key to the growth of any not-for-profit. Conservation Volunteers Australia is using tech to make those connections.... Read More

Customer Success, Not for Profit, Guest Blog, Foundation

May 31, 2018 By Stuart Hamilton

Salesforce Careers: Step Inside The Life Of A Program Architect At Salesforce

Natural curiosity, a passion for learning, and keeping a beginner's mindset — these are some of the traits that make an architect successful on the Customer Success team at Salesforce.... Read More

Careers, Customer Success, Success Stories

May 30, 2018 By Salesforce

How ‘unified retail’ is creating powerful shopping experiences

Unified retail is here. The smartest retailers are creating a seamless blend of online and in-store shopping, delivering powerful customer experiences.... Read More

Marketing, Retail, Customer Experience

May 29, 2018 By Salesforce

Infographic: The organisation of the future

As the pace of change increases, how do you transform into an organisation of the future? This was the topic of discussion in our recent Futures LAB.... Read More

Customer Success, Infographics, Enterprise, Einstein, Leadership

May 24, 2018 By Salesforce

5 ways to use SMS marketing

SMS marketing can be a great opportunity to connect with an audience in an intimate way – when done right, that is. Here’s five examples to get you started.... Read More

Marketing, Mobile Marketing, SMB Digital Marketing, Small Business

May 22, 2018 By Megan Petersen

Meet the Trailblazer: Brian Joynt

Running the Salesforce Centre of Excellence for 2500 users – sounds like a job for a Trailblazer. Fletcher Building’s Brian Joynt is here to share his story.... Read More

Trailblazer Story, Community

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