Here’s how Technogym Thailand’s mobile workforce delivers seamless and personalised customer experiences, in spite of COVID-19 restrictions....
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Here’s how you can build a motivated and skilled field service team that helps your business drive revenue and improve customer retention....
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Case swarming helps service teams scale collaboration and customer satisfaction. Learn how Salesforce’s own support team transformed with Slack....
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It’s time to expand experience KPIs. Learn how to get the most value from your CRM with four customer-centric tips for measuring success. ...
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