Feature

Aug 20, 2020 By Manavi Jain

The Future of Work: How Governments Can Support the Recovery

How governments can support business recovery and growth, so as to drive long-term prosperity beyond the COVID-19 pandemic.... Read More

Digital Transformation, Public Sector

Aug 05, 2020 By Annie Teo

4 Ways Field Service Management Technology Delivers Efficient and Safe Services

Field service management technology gives field service providers the agility to respond to disruptions, while keeping technicians and customers safe.... Read More

Customer Experience, Customer Satisfaction, Customer Service, Digital Transformation, Reopen Safely

Jul 30, 2020 By Jody Farrar

What Does Salesforce Do?

Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce... Read More

CRM, Customer Experience, Digital Transformation, Salesforce Ohana, Research

Jul 27, 2020 By Noelle Bloomfield

Summer ’20 Release Is Live: See What’s New From Salesforce

Summer ’20 is now available to all customers globally. Here is what to expect... Read More

Digital Transformation, IT, Seasonal Release

Jul 22, 2020 By Gary Brandeleer

Equip Your Mobile Workforce for Success in the Field

Set your mobile workers up w/ success before they head out into the field. Here are 6 tools to keep them connected, improve first-visit resolution, boost productivity, and more.... Read More

Digital Transformation, Customer Service, Customer Experience, Service, Service Cloud

Jul 14, 2020 By Adi Kuruganti

Tips From a Lightning-Fast Launch: How GE Renewable Energy Scaled a B2B Commerce Site in Weeks

In a recent survey of 350 B2B leaders, 94% expected their growth to come from ecommerce. And with traditional sales channels at risk because of pandemic-related restrictions, it’s absolutely critical to focus on selling online. Here's why... Read More

Digital Transformation, Commerce, Commerce Cloud, B2B Commerce, Ecommerce, Leading Through Change

Helping Small Businesses Reopen and Go Digital

Jun 23, 2020 By Chris Yio

5 Ways We Help Small Businesses Reopen and Go Digital

As economies reopen across Asia, small businesses will continue to need support with digital transformation. Here are five resources that can help them.... Read More

Digital Transformation, Small Business, Work.com

Jun 10, 2020 By Noelle Bloomfield

Preview Summer ‘20 Release Products and Features Today

During this unprecedented time, Salesforce continues to innovate to deliver new solutions for your businesses. The Summer ’20 release includes our new Work.com technology, with products like Workplace Command Center, available now, which helps you assess return-to-work readiness from a single hub... Read More

Digital Transformation, IT, Seasonal Release, Innovation

Jun 03, 2020 By Jess O'Reilly

Using Technology to Build Business Resilience

Wondering how your business will operate in a post-pandemic world? Salesforce’s Jess O’Reilly shares her learnings on building business resilience and insights on what the new normal might look like. ... Read More

Digital Transformation, Cloud Services, Customer Satisfaction