What is social selling? Our mini-guide to social selling will enable you to harness social media to improve sales and discover new sales opportunities...
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For the businesses that truly, madly, deeply care about providing a great customer experience, there’s a new game in town. It’s called convergence...
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We talked to Christopher Coleman, Head of Multi-Channel Sales & Development at Virgin Media, about what a connected customer experience means for them...
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The age of the customer has arrived and the businesses that don’t keep up by delivering great customer experience will fall quickly behind...
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CRM systems can help you track sales opportunity through every step of the funnel. This post explains how that can benefit your B2B company...
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A brand is not what a company says about itself. A brand is what the market says about the company. A good brand can take years to create and be lost in a second. Similarly, you have a personal brand...
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