We talked to David Webb, Director of Operations at CarTrawler, about how they’re making things easier not just for customers but for staff too...
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Our second annual State of Service report reveals a stark contrast between the winning and lagging service teams when it comes to tech adoption...
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As the Salesforce Ireland leader, I’m extremely proud that Salesforce has been named one of the Best Workplaces in Ireland for the second year in a row!...
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Our 2nd State of Sales report reveals customer experience has overtaken traditional metrics to become the key factor by which sales performance is judged...
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We talked to Jon Fowler CEO at Vevox, about how they are exploiting data for smarter marketing campaigns, product development, and sales engagements...
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Expect to be immersed in customer centricity, Brexit affairs, and digital transformation. Here are my top 4 “must sees” for Retail Week Live 2017 in London...
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We’ve talked to over 1,000 UK Sales, Marketing and Service professionals over the last twelve months. Here’s the state of play, today (with snazzy animated GIFs)...
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