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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

April 11, 2019 By Sylvia Wong

Sell Smarter and Faster: What Went Down at Sales Innovation Expo ‘19

Here are some takeaways from Sales Innovation Expo that we think will have a lasting impact on sales teams everywhere in the next few years... Read More

Sales, Events

April 2, 2019 By Annabel Fay

6 Must-Know Themes from Retail Week Live 2019

All the big technology and retail trends from Retail Week Live 2019 ... Read More

Retail, Events

March 19, 2019 By Vera Hartmuth

Consumers Want Instant Gratification - Are Retailers Ready?

Ahead of RetailWeek Live I wanted to discuss how the desire for convenience - for instant gratification - is driving the retail industry today.... Read More

Retail, Customer Experience, Events, Commerce

February 13, 2019 By Salesforce UK

Salesforce Signs Armed Forces Covenant

We’re very excited to announce that this week Salesforce signed the Armed Forces Covenant as part of the company's ongoing commitment to Armed Forces and their families.... Read More

Careers, Equality, Events

February 5, 2019 By Vera Hartmuth

NRF 2019: Four Big Themes

Which topics dominated NRF 2019? What was the general outlook? Here is my first-hand perspective from NRF's Big Show 2019.... Read More

Retail, Customer Experience, Events

January 17, 2019 By Salesforce UK

Sales Techniques and Tips for Leveraging Clients at Events

Read this blog post to learn how to use sales strategies and techniques to leverage clients before, during, and after big events... Read More

Sales, Events

December 13, 2018 By Kelly Singsank

Customer Experience Reimagined: Highlights from CCA Annual Convention 2018

There were a plethora of lively and thought-provoking discussions over the two-day agenda. In this article, we share our top takeaways from Contact Centre Association's Annual Convention 2018... Read More

Customer Experience, Customer Service, Events