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Customer Experience
In the Digital Age

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This data glossary will help you and everyone in your organisation, regardless of technical ability, feel confident talking about data. [sesame/Getty]

Aug 15, 2023 By Andy Cotgreave

This New Data Glossary Will Demystify Data for You and Your Teams

Global data will double every 12 hours by 2025. This data glossary will help you and your teams improve your data literacy for the next wave of AI.... Read More

Data Culture

Aug 14, 2023 By Ketan Karkhanis

3 Ways Generative AI Will Help Small Businesses Sell Smarter

Generative AI can help small- and medium-sized businesses sell smarter and more efficiently, regardless of a company’s resources. ... Read More

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Jul 31, 2023 By Vala Afshar

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Jul 21, 2023 By Vala Afshar

IT Leaders Can Unleash the Power of AI to Build a Customer Company

Learn how to become a customer company through IT and AI implementation to create seamless customer experiences.... Read More

Artificial Intelligence

Jun 30, 2023 By Dillon Baker

Are Your Marketing Emails Effective? These 10 KPIs Will Tell You

These email marketing KPIs help you understand how well your messages are connecting with a digital audience.... Read More

Marketing

Jun 30, 2023 By Erin Emery

Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way

New approaches let you add features and functionality to your ecommerce architecture without the headache. Here’s how to unlock success.... Read More

Digital Transformation

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AI From A to Z: The Generative AI Glossary for Business Leaders

Is everyone around you talking about large language models and prompt engineering? Are you lost? This generative AI glossary will help guide you.... Read More

Artificial Intelligence

Jun 30, 2023 By Bobby Jania

3 Ways Generative AI Will Help Marketers Connect With Customers

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.... Read More

Marketing

Jun 26, 2023 By Lauren Wallace

3 Keys to a Winning Social Commerce Strategy

How can you make shoppable content a winning social commerce strategy? Convert more shoppers and drive customer engagement with these tips.... Read More

Digital Transformation

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

LEARNING

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

LEARNING

Organisations Should Focus on Building Responsible AI. Here’s How.

LEARNING

KEY LESSONS FROM HDFC LIMITED

Customer Experience
In the Digital Age

Featured

Your guide to all things Salesforce

Be inspired by our customers

Enabling our SMB ecosystem

This New Data Glossary Will Demystify Data for You and Your Teams

3 Ways Generative AI Will Help Small Businesses Sell Smarter

Better Customer Experience? Here’s What Our Research Shows

IT Leaders Can Unleash the Power of AI to Build a Customer Company

Are Your Marketing Emails Effective? These 10 KPIs Will Tell You

Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way

AI From A to Z: The Generative AI Glossary for Business Leaders

3 Ways Generative AI Will Help Marketers Connect With Customers

3 Keys to a Winning Social Commerce Strategy

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific

KEY LESSONS FROM HDFC LIMITED

Customer Experience In the Digital Age

Get our monthly newsletter for the latest business insights.

Featured

Your guide to all things Salesforce

Be inspired by our customers

Enabling our SMB ecosystem

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

Organisations Should Focus on Building Responsible AI. Here’s How.

Americas

Europe, Middle East, and Africa

Asia Pacific

Customer Experience
In the Digital Age