Vala Afshar is Chief Digital Evangelist at Salesforce.com. His prior role was Chief Marketing Officer, Extreme Networks. Before that, Vala was CMO and Chief Customer Officer of Enterasys Networks, responsible for global marketing and customer service and support.
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. Learn more from our 2020 State of the Connected Customer report....
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