The customer is king in the current climate, so establishing resilient customer service management has become a top priority for businesses. Check out our blog for tips on improving customer service management, and to see why turning service agents into sales agents can lead to big wins....
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Latest developments in Europe (lock-down and strict Covid-19 measures) accelerate digital transformation in Automotive. We observe digital evolution in Employee, Dealer and Customer engagement....
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Freediving champion, activist, and CEO, Hanli Prinsloo, reveals why nothing beats real experiences when it comes to facing our fears. Learn how she turns her passion for nature into real action to conserve the oceans and empower the next generation of South African leaders....
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Sustainable practices are crucial in the current climate, but many organisations don’t know where to start. Find out how Salesforce customer Renewi is making waves in the waste recycling space....
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This Mother’s Day we wanted to celebrate the working mothers, and working parents in general, who help drive success for Salesforce. Meet three of the Salesforce Belgium team, and find out why Salesforce is superb for working parents....
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Three digital leaders reveal the customer experience strategies they’ll be using in 2021 and beyond. Create your customer experience strategy today!
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To see how service leaders are surviving in the new normal, we surveyed over 7,000 customer service pros from 33 countries and 6 continents. Check out our latest blog to see how to close the gap....
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Businesses will have to adapt and evolve to meet the challenges of the New Normal, and it all starts with establishing a safer workplace. Check out our latest blog to see how integrating pandemic solutions into your tech ecosystem can safeguard the workforce. ...
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