In this blog, we’ll share five must-haves for connected customers based on research from the fourth State of the Connected Customer report including Global insights and in Belgium....
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In this post, we explore both the key global market trends and the Belgium experience as viewed through the lens of our fourth State of the Connected Customer report. ...
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The pandemic transformed the grocery industry across Europe and beyond. While some businesses faltered, many rose to the challenge. Read our latest blog to see how leading grocery retailers and brands are adapting to change – and what to expect in the year ahead. ...
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In order to meet expectations and succeed in an uncertain business landscape, you need to really listen to customer demands. How do those demands vary from generation to generation? ...
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For the 4th Edition Connected Customer report, we surveyed Millennials, Baby Boomers,Gen Zers, and Gen Xers! Find out their biggest differences and similarities. ...
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System integration enables businesses to get a sharper, better view of their company and their customer. Check out our latest blog to find out what today’s IT leaders think are the top 4 technologies for system integration. ...
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Millennials are digitally native, technically savvy, and have high expectations in terms of care and communication from the healthcare and life sciences industry. Read on to see how healthcare is transforming to win them over....
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This year has been unlike any other, and businesses are evolving to stay ahead. Download the 9th edition of IBM’s State of Salesforce Report to see the key trends driving the current climate....
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To see what trends are shaping sales in UAE, check out our latest report, where we look at how digital transformation is turbo-charging the sales landscape, and why sales ops is using data to make better decisions. ...
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