Oct 26, 2023 By Rosemary Okolie

European Shopping Index Analysis Q3 2023

The upward trend continues in Europe, with online sales up in Q3 2023. Learn the top insights from this quarter's European shopping index.... Read More

Shopping Index, Retail, Industry Report

Dec 06, 2022 By Salesforce EMEA

Construction Trends 2023: 5 Things Shaping the Future of the Industry

How Salesforce supports Swiss manufacturing’s future

Explore the specific challenges Swiss manufacturers face across their supply chains, and how Salesforce is helping them overcome them. ... Read More

Industry Report, Manufacturing

Sep 13, 2022 By Salesforce EMEA

Your Silos Are Showing: 16,000+ Customers on the Importance of Consistency

Data silos are still a big problem – and here’s what South African businesses can do about them. ... Read More

Industry Report, Data Management

Aug 23, 2022 By Salesforce EMEA

Five Customer Service Trends in South Africa

Five tips to boost customer retention from service teams and buyers in South Africa. ... Read More

Industry Report

Aug 18, 2022 By Salesforce EMEA

How African financial services firms can develop trusted digital client relationships

As banking services across Africa continue to experience enormous change, traditional financial services providers must evolve in order to stay relevant. ... Read More

Financial Services, Financial Services Cloud, Industry Report

Aug 15, 2022 By Salesforce EMEA

How Health Cloud supports the Swiss healthcare sector’s digital transformation

Discover how Salesforce's Health Cloud can support the future of Swiss Healthcare and ensure that providers deliver the best experience ... Read More

Health Cloud, Industry Report

Jul 22, 2022 By Salesforce EMEA

How to Become a Trusted Enterprise in 2022 (and Build Customer Loyalty in the Process)

Trust is important to your customers – so here’s what you can do to solidify your position as a business people can trust. ... Read More

Customer Satisfaction, Customer Service, Customer Success, Industry Report

Jul 19, 2022 By Salesforce EMEA

Three Ways to Improve Cross-Channel Marketing Performance – According to 2,500 Marketers

Exploring how marketers in South Africa are using cross-channel marketing – and the challenges holding them back – using data from the 2022 Marketing Intelligence Report. ... Read More

Marketing, Cross-Channel Marketing, Industry Report

STATE OF SERVICE

Future of Customer Service
is Personalised

small business

How to Unlock the Power of Automation

data culture

Building Bridges with Data - How to successfully close the Data Gap

SHOPPING INDEX

What the 2022 Peak Shopping Season Results Say About 2023

European Shopping Index Analysis Q3 2023

Construction Trends 2023: 5 Things Shaping the Future of the Industry

How Salesforce supports Swiss manufacturing’s future

Your Silos Are Showing: 16,000+ Customers on the Importance of Consistency

Five Customer Service Trends in South Africa

How African financial services firms can develop trusted digital client relationships

How Health Cloud supports the Swiss healthcare sector’s digital transformation

How to Become a Trusted Enterprise in 2022 (and Build Customer Loyalty in the Process)

Three Ways to Improve Cross-Channel Marketing Performance – According to 2,500 Marketers

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Innovation is Everywhere: Salesforce Germany’s Investment in the Future of the Tech Ecosystem

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