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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

September 15, 2017 By Salesforce Canada

How To Connect Self-Service Content With Customer Service Excellence

No matter what self-service content or tools are available to help customers solve their own problems, traditional customer service teams should adhere to some tried-and-true principles.... Read More

Customer Service

September 12, 2017 By Salesforce Canada

5 Things Sales Pros Can Do To Turn Up The Heat On Warm Leads

Warm leads are the building blocks of a company’s growth strategy, and as they convert into real customers they bring critical data to CRM such as Sales Cloud. ... Read More

Sales

September 8, 2017 By Salesforce Canada

5 Ways B2B Marketers Can Prepare For The Holiday Season

When B2B marketers get more strategic and tactical about how they engage with customers and prospects amid the many holidays taking place over the next few months, they’re better able to enjoy some downtime of their own. ... Read More

Marketing

September 6, 2017 By Salesforce Canada

How To Navigate The Sales Territory Mapping Process

Whether you’re a large company or a small and medium-sized business (SMB), sales territory mapping should be on the to-do list long before reps start conducting outreach.... Read More

Sales

September 4, 2017 By Stephanie Duncan

Considering Automation? 2 Quick Marketing Tactics to Integrate

With a robust marketing automation solution, you can easily automate aspects of your marketing process, freeing you up to nurture leads and grow your business.... Read More

Marketing

September 1, 2017 By Salesforce Canada

AI In Sales Part 2: Closing More Deals

Much like lead generation, the earlier and more often AI is introduced into the sales closing process the more likely it will prove effective for reps and their employers.... Read More

Sales

August 30, 2017 By Salesforce Canada

The AI-Driven Sales Process, Part 1: A Lead Generation Revolution

Given how much time sales often spend prospecting — particularly on prospects that aren’t worth the effort — it makes sense to start with AI in lead generation first.... Read More

Sales

August 29, 2017 By Salesforce Canada

3 Content Strategies To Amplify Customer Marketing

Even if you’re a small or medium-sized business without a dedicated customer marketing team, you can still create content that matches that of a much larger organization.... Read More

Marketing

August 24, 2017 By Kathryn Casna

A New Kind of Employee: The Digital Nomad

While digital nomadism started out as an option mostly among programmers, writers, and other “back-of-house” and creative positions, the number of salespeople, marketers, customer service agents, and personal assistants working this way is increasing.... Read More

Small Business

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Customer Success Stories

Customer Success

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CRM 101

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

How To Connect Self-Service Content With Customer Service Excellence

5 Things Sales Pros Can Do To Turn Up The Heat On Warm Leads

5 Ways B2B Marketers Can Prepare For The Holiday Season

How To Navigate The Sales Territory Mapping Process

Considering Automation? 2 Quick Marketing Tactics to Integrate

AI In Sales Part 2: Closing More Deals

The AI-Driven Sales Process, Part 1: A Lead Generation Revolution

3 Content Strategies To Amplify Customer Marketing

A New Kind of Employee: The Digital Nomad

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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