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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

October 30, 2017 By Salesforce Canada

3 Ways To Master The Art Of The Customer Service ‘Make-Good’

Take some time to look back at historical information as well as any additional insights from your team as you create a make-good strategy that elevates your customer service operations. ... Read More

Customer Service

October 27, 2017 By Salesforce Canada

Salesforce Economy To Create 28,000 Jobs in Canada by 2022

Organizations across Canada have turned to Salesforce to grow their business, build their brand and improve the way they serve their customers. ... Read More

Community

October 25, 2017 By Salesforce Canada

What Podcasting Can Teach Sales Reps About Prospecting

Pay attention to a really good podcast and you’ll start to hear some things that could serve as a template of sorts for your next call. Are you listening? ... Read More

Sales

October 23, 2017 By Salesforce Canada

How SMBs Can Move Towards Purpose-Driven Marketing

Small and medium-sized businesses can use purpose-driven marketing to help define who they are in their customers’ minds, and establish a more meaningful relationship than one based solely on purchasing transactions.... Read More

Small Business

October 20, 2017 By Salesforce Canada

3 Steps Marketers Should Take To Build An Audience They Can Own

If your company hasn’t started building its owned audience yet, the start date was yesterday. If you’re already on your way, make this a top priority. The more people you can reach, the easier everything else in marketing will become. ... Read More

Marketing

October 18, 2017 By Salesforce Canada

The ‘More Is More’ Thinking Fast-Growing SMBs Must Apply

Entrepreneurs are ambitious by nature and tend to think big. As their vision is realized, however, they may need to add on a few of these other “more is more” concepts in order to make the SMB they launched sustainable. ... Read More

Small Business

October 16, 2017 By Salesforce Canada

Why Small Business Month 2017 Is Worth Celebrating Like Never Before

Celebrate Small Business Month by exploring what AI could mean to make some challenges a lot easier.... Read More

Small Business

October 13, 2017 By Salesforce Canada

The Biggest Differences Between Cold Calling And Social Selling

Compare and contrast cold calling with social selling.... Read More

Sales

October 12, 2017 By Salesforce Canada

3 Steps Marketers Should Take To Keep Their Content Strategy Under Control

Most small and medium-sized businesses start out with a web site, an e-mail newsletter and some social media accounts. Before you know it, though, your digital footprint might start to look too big for your company’s own good. ... Read More

Marketing

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Customer Success Stories

Customer Success

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CRM 101

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

3 Ways To Master The Art Of The Customer Service ‘Make-Good’

Salesforce Economy To Create 28,000 Jobs in Canada by 2022

What Podcasting Can Teach Sales Reps About Prospecting

How SMBs Can Move Towards Purpose-Driven Marketing

3 Steps Marketers Should Take To Build An Audience They Can Own

The ‘More Is More’ Thinking Fast-Growing SMBs Must Apply

Why Small Business Month 2017 Is Worth Celebrating Like Never Before

The Biggest Differences Between Cold Calling And Social Selling

3 Steps Marketers Should Take To Keep Their Content Strategy Under Control

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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