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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

Salesforce Debuts as One of the Best Workplaces in Canada

April 25, 2018 By Richard Eyram

Salesforce Debuts as the Number 1 Best Workplace in Canada

Salesforce Canada has made its debut as one of the Best Workplaces in Canada 2018.... Read More

Sales

April 23, 2018 By Salesforce Canada

How To Use SWOT Analysis To Frame A Sales Conversation

Once you’ve gained buy-in on the SWOT analysis, however, the path to a successful partnership -- and a closed deal -- will become less of a battle and more like an easy win. ... Read More

Sales

April 20, 2018 By Salesforce Canada

Master These Secrets Of Successful Storytelling For Sales Reps

It may take some practice, but storytelling is also a lot more fun than having to come up with the same kind of generic pitch customers and prospects have heard from all your competitors. ... Read More

Sales

April 18, 2018 By Salesforce Canada

Four Search Intent Personas Every Marketer Should Recognize

Make the search process shorter, no matter what type of persona they are, and see how much faster they’ll turn from a a mere browser and into a paying customer. ... Read More

Marketing

April 16, 2018 By Salesforce Canada

3 Ways To Ensure Customer Service Teams Shift The ‘Us Versus Them’ Thinking

These are five different ways companies can use information to shift the thinking -- and maybe even the culture -- of service teams towards their customers.... Read More

Customer Service

April 13, 2018 By Salesforce Canada

The Quick And Easy Guide To Developing Role-Based Content Marketing Assets

Learn about role-based content marketing, where you develop assets with someone overseeing a specific function in the business as the intended target audience.... Read More

Marketing

April 11, 2018 By Salesforce Canada

How To (Kindly, Gently) Shift To Data-Driven Sales Coaching

The rise of CRM in modern businesses mean sales managers have to think about the data-driven ways their reps need to work... Read More

Sales

April 9, 2018 By Salesforce Canada

3 Ways SMBs Can Develop A Proactive Word Of Mouth Marketing Strategy

The more you pay attention to word of mouth marketing results, the more likely you’ll be able to improve them -- and achieve the kind of reputation that turns an SMB into one of Canada’s fastest-growing companies. ... Read More

Marketing

April 5, 2018 By Salesforce Canada

5 Ways Sales Reps Can Get Their Quietest Customers To Open Up

You can’t force customers to speak up, but you can always show you’re eager to listen and engage in a dialogue. And no matter how that discussion plays out, the data you collect in Sales Cloud will be richer for it.... Read More

Sales

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Customer Success

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Salesforce Debuts as the Number 1 Best Workplace in Canada

How To Use SWOT Analysis To Frame A Sales Conversation

Master These Secrets Of Successful Storytelling For Sales Reps

Four Search Intent Personas Every Marketer Should Recognize

3 Ways To Ensure Customer Service Teams Shift The ‘Us Versus Them’ Thinking

The Quick And Easy Guide To Developing Role-Based Content Marketing Assets

How To (Kindly, Gently) Shift To Data-Driven Sales Coaching

3 Ways SMBs Can Develop A Proactive Word Of Mouth Marketing Strategy

5 Ways Sales Reps Can Get Their Quietest Customers To Open Up

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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