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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

May 31, 2019 By Jason Dimaio

9 Customer Service Training Ideas You Can Try Right Now

When your customers come calling, and they can feel your excitement and appreciation for their business, they will return that warmth with a similar zeal and continue adding to your bottom line.... Read More

Customer Service

May 30, 2019 By Salesforce Canada

Two Departments, One Task: Lead Generation

If the art of finding new customers and growing a business were a rock concert, some of the best marketing teams have served as a warm-up act, and sales has been the main attraction. ... Read More

Sales

May 28, 2019 By Salesforce Canada

5 Signs You’re Dealing with Busyness, Not Business

Think of the following as a sort of quiz. It’s easy to tabulate the results. If you say “yes” to more than two or three of these areas, you’re not just succumbing to “busyness” — you’re at risk of drowning in it.... Read More

Small Business

May 24, 2019 By Salesforce Canada

How NGEN Is Helping Create Canada’s Advanced Manufacturing Supercluster

In what will be the first in an ongoing series of posts that explores the future of manufacturing in Canada, we recently spoke with NGEN Chief Strategy Officer David Fransen. This interview has been edited and condensed. ... Read More

Sales

May 22, 2019 By Salesforce Canada

Don’t Be Fooled — Social Listening Isn’t A Passive Task

If you’re new to social listening, talk with your team about some of the following guidelines and how you can tailor them to the processes and procedures you’ll put in place for your company: ... Read More

Marketing

May 20, 2019 By Alexandra Tachalova

How to Plan Your Digital Marketing Strategy

A digital marketing strategy is one of those terms that most marketers have heard of, but seldom have seen it planned and implemented well. If you’re still trying to search Google for “what is digital marketing strategy,” the following should help. ... Read More

Marketing

May 17, 2019 By Salesforce Canada

New Research: How Canada’s Manufacturing Sector Can Achieve Digital Transformation

This is more than research — it’s a way to see a community of peers who are striving for the same goals, and how they’re successfully figuring out the best ways to reach them. ... Read More

Marketing

May 15, 2019 By Salesforce Canada

Forget 4 a.m. Wake-Ups: Try These Tips to Become a Successful Entrepreneur

Here are six tips that actually can set you up for success far better than what time your alarm clock rings. ... Read More

Sales

May 13, 2019 By Salesforce Canada

All The Ways Your Company Can Use Social Media

Brainstorm all the ways social media could have an impact on the areas that matter most to your business. We’re happy to get the ball rolling: ... Read More

Marketing

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Customer Success

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

9 Customer Service Training Ideas You Can Try Right Now

Two Departments, One Task: Lead Generation

5 Signs You’re Dealing with Busyness, Not Business

How NGEN Is Helping Create Canada’s Advanced Manufacturing Supercluster

Don’t Be Fooled — Social Listening Isn’t A Passive Task

How to Plan Your Digital Marketing Strategy

New Research: How Canada’s Manufacturing Sector Can Achieve Digital Transformation

Forget 4 a.m. Wake-Ups: Try These Tips to Become a Successful Entrepreneur

All The Ways Your Company Can Use Social Media

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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