Beyond making sure you don’t simply forget about your personas, however, there are some other dos and don’ts that will help maximize the value they can bring to marketing in the Age of the Customer....
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Growth hacking isn't a step-by-step marketing plan that businesses can simply implement. It often requires creativity, the willingness to experiment, and the ability to adapt to changes quickly.
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The best social media strategies don’t simply offer an additional channel for customers -- they provide an opportunity to deepen the relationship. When customers see such tools as an extension of the team, that’s guaranteed to happen.
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The rise of digital channels to distribute and amplify content offers a rich opportunity to experiment with a variety of content marketing media, any of which might be a promising way to articulate a particular message or provide the type of value your audience wants most. ...
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Content marketing is a powerful tool that, when used strategically, can drastically shape your customer journey, positively impact multiple departments, and help turn customers into advocates.
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Whether you’re questioning the happiness of your reps or just want to be proactive, consider trying out each of the following ideas to keep them passionate in their day-to-day roles....
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There’s a way to make the business case for equal pay that’s just as professional and focused on the kind of outcomes that are important to most companies. These are a few of the often-overlooked benefits that will resonate with a lot of smart executives....
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While working in sales, marketing or service can be competitive, putting the spotlight on Trailblazers is really more about inspiring others to follow in their path....
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When the time comes to take a team photo, you might notice some of your coworkers become highly uncomfortable with standing in front of a camera. Others, hearing themselves on a voicemail message, might cringe at the sound of their own voices.
The same kind of sentiment can ripple through the room...
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