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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

October 29, 2019 By Salesforce Canada

Get to Know AI for Business: Natural Language Processing

Advances in technology are often met with skepticism and a “we don’t need that” mentality. Consider this quote from the article “Technology Outpaces Needs” by The New York Times in 1985: “As a general means of information exchange, the concepts are technologically intriguing. But they are... Read More

Einstein, Machine Learning

October 24, 2019 By Salesforce Canada

The 6 Best Ways To Find More Leads

Great sales people don’t like to put limits around how many customers they can pitch or how many deals they can close, but occasionally they find themselves reaching a plateau. After months or years working the same territory, it may feel like they know all their existing accounts pretty well, and... Read More

Sales

October 23, 2019 By Salesforce Canada

How To Collect Sales Data When You’re First Starting Out

Usually it’s assumed that if companies aren’t actually drowning in data, they definitely have more than they know what to do with. The concept of “information overload,” though, tends to play out more within older or larger organizations that have accumulated a lot of data over the course of... Read More

Sales

October 22, 2019 By Salesforce Canada

Get The Most Out Of Your Time At Dreamforce

As you’ll see from the conference landing page, we describe Dreamforce as “Four days that will change the way you think about business.” The nature of that change — from the people you meet to the insights you’ll learn — is really up to you. There’s no shortage of opportunities to get actionable... Read More

Dreamforce

October 18, 2019 By Salesforce Canada

Can Salespeople Work Fully Remotely?

Between customer meetings and industry events, sales pros are often out of the office, but that’s a lot different than knowing you’re rarely going to see them at all. If you’re managing a sales team or are the owner of a small to medium-sized business (SMB), you may have gotten used to stockpiling... Read More

Sales

October 16, 2019 By Salesforce Canada

5 Ways To Use The Cloud To Grow Your Company

Nothing about the traditional concept of a cloud ever made it seem like something that could support a business. An angel, maybe, but not a business. Light, fluffy, almost ephemeral — clouds were something you looked at only to daydream, rather than build and grow. Unless you had a parachute, you... Read More

Small Business

October 15, 2019 By Salesforce Canada

How To Grow Your Small Business Without Giving Up Your Free Time

Whoever came up with the phrase “work-life balance” must have been someone who knew all about the teeter-totter experience that defines the life of an entrepreneur. If you’re trying to grow a small business when you’re married with a young family, for example, you might often find yourself torn... Read More

Small Business

October 11, 2019 By Salesforce Canada

What Can Your Marketing Platform Do?

Pop quiz: What do you do with a hammer? The answer: hammer something, like a nail into a piece of wood. What about a saw? Easy — you use it to saw something, like maybe that same piece of wood into which the nail was hammered. Now it gets tougher: what do you do with a marketing platform?... Read More

Small Business

October 10, 2019 By Salesforce Canada

How To Set Up Your Customer Service Dashboard

There are plenty of posters, laptop wallpapers or even fridge magnets that extol the virtues of great customer service. Maybe some of them are visible in the office where you work. They might say things like, “Customer Service Is Not A Department. It’s Everyone’s Job,” or “Customer Service Is Not... Read More

Customer Service, Service Cloud

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Customer Success

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Get to Know AI for Business: Natural Language Processing

The 6 Best Ways To Find More Leads

How To Collect Sales Data When You’re First Starting Out

Get The Most Out Of Your Time At Dreamforce

Can Salespeople Work Fully Remotely?

5 Ways To Use The Cloud To Grow Your Company

How To Grow Your Small Business Without Giving Up Your Free Time

What Can Your Marketing Platform Do?

How To Set Up Your Customer Service Dashboard

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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