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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

January 25, 2021 By Salesforce Canada

Hiring For Personality Vs. Ability: How Do You Choose?

They start the job interview off with a smile. They talk warmly about their former employer. They have good references from reputable people in the industry. Sounds like the perfect hire, right? There’s just one problem: They haven’t done this particular job before — or in some cases, they have... Read More

Startups

January 22, 2021 By Salesforce Canada

3 Signs Your Company Is Prepared For Change

After you’ve been running a business for a while you may reach that wonderful moment when you feel like you’re in a groove. Then, sometimes with little warning, the groove turns into a rut. Let’s say you’ve established a number of consistent processes that help you generate demand for your... Read More

Small Business

January 20, 2021 By Salesforce Canada

The 5 Books Salespeople Should Read That Aren’t About Sales

“Those who lead tend to read.” Keep that phrase in your head and treat it as a mantra of sorts. It’s useful whether you’re a VP of sales, a marketer or anyone else helping coach or guide others in a business. Yes, you learn a lot by doing, but reading great books provides insight you might never... Read More

Sales

January 18, 2021 By Salesforce Canada

To Serve Your Customers Well, Be Your Own Customer

In the early days of running a small or medium-sized business, your initial customers might be friends, acquaintances or even family members. Next will come the strangers — though hopefully they won’t remain strangers for long. The most successful SMBs learn to really know their customers, whether... Read More

Customer Service

January 15, 2021 By Salesforce Canada

The 5 Tools That Help You Reach Inbox Zero

Even if you still make a lot of phone calls, are constantly texting and post on social media throughout the day, you probably also continue to live in your inbox. Customers often reach out via email with feedback or questions about a proposed deal. Coworkers and managers send email to provide... Read More

Startups

January 13, 2021 By Salesforce Canada

The Basics You Need To Know To Understand Cloud Computing

People throw around the term “cloud computing” so often by now that it’s probably assumed you know exactly what they’re talking about. “It runs in the cloud,” the IT person might tell you about an application you’re now being asked to use. “We’re storing it in the cloud,” another coworker might... Read More

Small Business

January 11, 2021 By Salesforce Canada

Should You Grow Your Business?

If running a business were like driving along a one-way street, there would probably be far fewer entrepreneurs interested in taking the journey. The path business owners take is often far more varied and uncertain. Some companies get started out of someone’s house and later become a multinational... Read More

Small Business

January 8, 2021 By Salesforce Canada

Why Do Sales Teams Care About Data?

The best reps truly care about their customers — especially when they can sell them something that makes them more successful. The best reps also truly care about their employer. Working for a company that offers valuable products and services makes their jobs a lot easier. And of course, the best... Read More

Sales

January 6, 2021 By Salesforce Canada

What Salespeople Can Do To Practice Self-Care At Work

A day at the spa. A weekend retreat to an exclusive resort. A home cleaning service to take on some of the regular chores for a while. These are some of the more typical ways we might visualize the idea of “self care,” but they may be too limited— and for sales people, they might not be realistic.... Read More

Sales

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Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Hiring For Personality Vs. Ability: How Do You Choose?

3 Signs Your Company Is Prepared For Change

The 5 Books Salespeople Should Read That Aren’t About Sales

To Serve Your Customers Well, Be Your Own Customer

The 5 Tools That Help You Reach Inbox Zero

The Basics You Need To Know To Understand Cloud Computing

Should You Grow Your Business?

Why Do Sales Teams Care About Data?

What Salespeople Can Do To Practice Self-Care At Work

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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