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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

November 17, 2016 By Salesforce Canada

LinkedIn Is the New Company Brochure: Must-Do LinkedIn Profile Tips for Businesses

LinkedIn can be used to build brand awareness, develop relationships with industry influencers, recruit new talent, and aid sales efforts.... Read More

Social Media

November 16, 2016 By Fan Bi

Important Data Marketers Can Unlock From Customer Service

By harnessing the data available from the customer service process, and collaborating openly and freely with customer service professionals, marketing leaders can enlist a new ally on the never-ending quest to learn more about their customers and contribute more to the organization as a whole.... Read More

Customer Service

November 15, 2016 By Amanda DiSilvestro

It's All in the Details: How to Create More Detail-Oriented Sales Presentations

Learn about which details you should include to improve your pitch and credibility, and create the best sales presentation.... Read More

Sales

November 14, 2016 By Amanda DiSilvestro

Tips to Make Your Storytelling a Marketing Boon

There are many ways to improve your branding and engagement through storytelling by using videos, GIFs, live streaming, and other methods.... Read More

Marketing

November 10, 2016 By Fan Bi

Closed-Loop Reporting and Why It Matters to Your Company

Closed-loop reporting helps create better quality leads, maximizes value from marketing and sales budgets, leads to more reliable customer data, and crystallizes ROI contributions.... Read More

Sales

November 9, 2016 By Kathryn Casna

The Process Venture Capitalists Use to Select Their Investments

How do venture capitalists decide which projects are funded? This article shares the basics of why some start-ups get the green light—and many don't.... Read More

Sales

November 8, 2016 By Kathryn Casna

What’s the Best Way to Train Your Customer Service Team?

Invest in your own training programs to turn unhappy customers into customers making rave reviews, giving you both marketing fodder and higher employee satisfaction.... Read More

Customer Service