Sure, we all know that if customer service is good, customers are more likely to come back—a vital ingredient at any small business. Indeed, creating a love affair between company and customers adds a positive word of mouth that’s difficult to quantify, but absolutely priceless.
Yet customer...
Read More
Spreading yourself thin on spreadsheets? Most small business owners that track their customer information still rely on outdated tools and processes, such as email (44%) and spreadsheets (41%). They start out on them because they are easy, familiar, and quite frankly, free — and we all know free...
Read More
Growing businesses with limited time and resources can be challenged to deliver the proactive, personalized service their customers expect today. That’s why we’re so excited about the launch of Service Cloud Einstein, the world’s first intelligent customer service platform.
With intelligence built...
Read More
Salesforce customers have a ton of experience and knowledge when it comes to the ins and outs of operating a business. That peer-to-peer knowledge sharing is what makes our Success Community and Salesforce events, from Dreamforce, to World Tours, to user group meetings, invaluable resources.
In the...
Read More
Imagine having an app that automatically reminds debtors to pay their bill instead of chasing them yourself. Or what if you had all your notes in one place, accessible from any device, instead of shuffling through papers for the right piece of information. The right apps can do a lot for your small...
Read More
So, you want to expand your business and live the entrepreneur’s dream. Growth takes capital, and that often means securing a small business loan. The money is out there, but to boost your chances for success, you’ll have to figure out how to show that your business is robust.
“In the end, it’s all...
Read More
As a small business owner, you’re focused on trying to reach more people who might be interested in your offering -- whether that’s a restaurant, a storefront, or a service.
It can be challenging to stay informed in areas that aren’t your specialty, such as setting up a website to help you meet...
Read More
Tim Ferriss is anything but ordinary. A self-starting entrepreneur, author, and public speaker with ideas that are wild enough to succeed, Ferriss is open to sharing what has worked so well for him by writing multiple self-improvement books.
Ferriss’ first job out of college was in data storage...
Read More
We’ve all heard of Airbnb and Uber, but did you know the sharing economy now encompasses baby gear too? That’s right! Say you’re visiting New York City but don’t have room in your luggage for a stroller, car seat, or Pak n Play. With goBaby’s app, you can just input the dates that you’re traveling...
Read More
