SMB LEADERSHIP

Adapting To New
Customer Expectations

Small business leaders share how they're prioritizing
customer experiences today.

Apr 22, 2019 By Amalia Miller

Three Changes Your Small Business Can Make This Earth Day

Another Earth Day is here — how are you progressing on your company’s green initiatives? Small business leaders have so many things to keep up with that it’s easy to overlook anything that feels extra. But making environmentally sound choices for your business isn’t just a great way to fight... Read More

Small Business, Sustainability, Startups

Apr 19, 2019 By Eric Bensley

Quiet Leadership: How Introverts Can Succeed in the Workplace

We often think of entrepreneurs as larger-than-life personalities who can dazzle a board room, charm on stage, and give a flawless interview on the fly. But what happens to those of us who don’t naturally enjoy the spotlight? Are we doomed to a life on the sidelines? “You should be more... Read More

Careers, Corporate Culture, Best Practices, Small Business

Apr 12, 2019 By Suha Saya

10 Up-and-Coming Instagram Accounts Small Businesses Need to Follow

With all the places to find entrepreneurial inspiration these days, it’s easy to miss some of the best advice. That’s why it’s important to make sure your social feeds are on point when you’ve got a precious few minutes of spare time. We’re here to help! Here are 10 up-and-coming Instagram accounts... Read More

Content Marketing, Marketing, Small Business

Apr 09, 2019 By Devon McGinnis

What Is a Sales Funnel?

The sales funnel metaphor is somewhat misleading; in real life, the process never goes as smoothly as liquid down a funnel. In the last decade, digital marketing, artificial intelligence (AI), and CRM have drastically changed the process of converting new leads into customers. Given this, it’s... Read More

Sales, Small Business

Mar 21, 2019 By Noah Kravitz

Why SMBs Must Beat the Digital Divide

Fast is the new big. Small and medium sized-businesses (SMBs) already know that agility and responsiveness are often their advantages when competing against larger organizations. Like small fish swimming in an ocean of sharks and whales, what SMBs give up in terms of raw size and power can be made... Read More

Digital Transformation, Small Business

Mar 10, 2019 By Marie Rosecrans

5 Things Businesses of All Sizes Can Learn From Marie Kondo

Marie Kondo’s name is on everyone’s lips these days. Thanks to her book The Lifechanging Art of Tidying Up: The Japanese Art of Decluttering and Organizing and popular show on Netflix, Goodwill centers all over the country are overflowing with donations as housecleaning becomes a national... Read More

Small Business

Mar 08, 2019 By Ruthie Miller

The Importance of Giving Back

We’re posting a series of vignettes to celebrate Salesforce’s 20th birthday. Follow our digital scrapbook to get a behind the scenes glimpse of our history. Much has been said about how Salesforce incorporated philanthropy into our culture from the beginning, but few people understand the lasting... Read More

Corporate Culture, Small Business

Mar 08, 2019 By Meredith Schmidt

20+ Reasons You Should Start a Small Business

Like any company, Salesforce started out small — a tiny startup whose first offices were in a San Francisco apartment. And we learned a lot in those lean first years. While we’ve grown and changed in the 20 years since, one thing remains the same: our tremendous respect for the dedicated leaders... Read More

Small Business

Mar 06, 2019 By Meredith Schmidt

How to Close Deals Faster With Salesforce Essentials and DocuSign

From the artisan on Etsy to the next tech unicorn, no small business is the same. But, while their needs are as diverse as their companies, they all share the same demand for easy-to-use tools that help them work more efficiently. That’s why we created Salesforce Essentials to help companies using... Read More

AppExchange, Small Business, Sales

Fourth Edition: Small & Medium Business Trends Report

Fourth Edition Small and Medium Business Trends Report

New Research

2,300+ global SMBs on evolving in the midst of change

Most Popular Stories

3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

Secure the Funding Your Small Business Needs Now

Survey Says: SMB Customers Want Safety Above All Else in the New Normal

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Adapting To New
Customer Expectations

Three Changes Your Small Business Can Make This Earth Day

Quiet Leadership: How Introverts Can Succeed in the Workplace

10 Up-and-Coming Instagram Accounts Small Businesses Need to Follow

What Is a Sales Funnel?

Why SMBs Must Beat the Digital Divide

5 Things Businesses of All Sizes Can Learn From Marie Kondo

The Importance of Giving Back

20+ Reasons You Should Start a Small Business

How to Close Deals Faster With Salesforce Essentials and DocuSign

New Research

2,300+ global SMBs on evolving in the midst of change

Most Popular Stories

3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

Secure the Funding Your Small Business Needs Now

Survey Says: SMB Customers Want Safety Above All Else in the New Normal

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Adapting To New Customer Expectations

New Research

2,300+ global SMBs on evolving in the midst of change

Most Popular Stories

3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

Secure the Funding Your Small Business Needs Now

Survey Says: SMB Customers Want Safety Above All Else in the New Normal

Americas

Europe, Middle East, and Africa

Asia Pacific

Adapting To New
Customer Expectations