Scott Hirsch

Scott Hirsch

Scott Hirsch is VP of Marketing at GetSatisfaction.

5 Ways a Customer Community Gives Your Sales Team an Edge

Feb 04, 2014 By Scott Hirsch

5 Ways a Customer Community Gives Your Sales Team an Edge

The last decade has seen tremendous advances in how companies market to and transact with customers in an increasingly digital world. However, other than advances in CRM and marketing automation, not much has changed in how sales people learn about and interact with prospects. The time is right... Read More

Community, Sales

7 Steps to Put Your Customer Community to Work for Your Business

Jan 17, 2014 By Scott Hirsch

7 Steps to Put Your Customer Community to Work for Your Business

A customer community is a vital catalyst for businesses that want to differentiate based on customer experience. Vibrant communities create collaborative partnerships with customers, providing first-hand insight into their wants and needs, while simultaneously elevating the level of accountability... Read More

Community, Marketing, Small Business

How to Safely Reopen Your Business

How to Safely Reopen Your Business

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Paint brushes in a can

PayPal Views Its Sales Team as Artists, and That’s Driving Great Results
By Karen Solomon

Woman uses mobile payment option at checkout

Data as the Driver: Lookalike Modeling and More To Help Your Brand Meet Customer Expectations
By Chris Jacob

Three business people with a desk in the foreground

7 Ways Vendor Consolidation Can Help Marketers Innovate and Save Money
By Lauryl Denega

The Importance of Digital Transformation in Times of Change

Digital transformation in times of change

Digital transformation in times of change

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Ethical AI can't wait

Ethical AI can't wait

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Do You Know Your Customer? 5 Questions for Communications Service Providers

learn with trailhead

learn with trailhead

Learn With Trailhead

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