Ruthie Miller

Dec 18, 2018 By Ruthie Miller

New Year’s Resolutions: Small Businesses Share Their Goals for 2019

We’ve reached the time of year when people review the last twelve months and plan for that next trip around the sun, often resolving to focus on things like exercise, weight loss, and self care. It’s equally important for businesses — especially small businesses and startups — to assess their... Read More

Small Business

Aug 10, 2018 By Ruthie Miller

How TONL Is Changing the Narrative for Ethnic Representation

Representation matters. That’s more than just a hypothesis; it’s the value proposition on which Karen Okonkwo and Joshua Kissi based their new business. Karen and Joshua met through a friend, connecting easily as entrepreneurs and first-generation African immigrants. At the time, Karen ran a blog —... Read More

Small Business

May 02, 2018 By Ruthie Miller

5 Reasons Why Diversity Drives Innovation for Small Businesses

Diversity has become a popular topic in recent years, but it’s not easy to quantify the benefits. Sure, you know diversity is “good” for your small business, but just how important is it really? To sum it up: vital. Equality and diversity must be SMB priorities. Business leaders everywhere are... Read More

Small Business

Mar 22, 2018 By Ruthie Miller

The Customer Service Trends High-Performing SMBs Have in Common

It’s nearly impossible to bring up customer service these days without also discussing the customer experience. Why has it become such a hot topic? Simple: Consumer expectations are higher than ever before — and word of mouth travels ridiculously fast. So if a business wants to attract and retain... Read More

Small Business, Customer Service

Mar 05, 2018 By Ruthie Miller

How Do the New US Tax Laws Impact Small Businesses?

Trying to make sense of the 2018 tax reform bill? Same, same. This bill, which brought on some of the most drastic changes made to personal and business income taxes in decades, leaves many small businesses scratching their figurative heads as we move into the new fiscal year. To help you make... Read More

Small Business

Jan 18, 2018 By Ruthie Miller

Infographic: Technology Trends Shaping Small Businesses in 2018

It’s probably not surprising that 58% of consumers and 77% of business buyers say technology has significantly changed their expectations of how companies should interact with them. After all, technology has reshaped our world over the past decade. But can small businesses compete with their larger... Read More

Small Business

Jan 15, 2018 By Ruthie Miller

How 5 Founders Process Advice From Others

We’ve already shared the worst advice 5 founders received for their growing business and who those founders go to for advice. Now, we’re giving you the inside scoop on how exactly these founders process advice. Read their answers below to find out how you should be taking advice from others. How... Read More

Small Business, Leadership

Jan 10, 2018 By Ruthie Miller

10 Essentials You Need to Crush Your Workday Goals

No matter where you're working from, you’ve got to have a comfortable work space, complete with the core essentials that help you focus, achieve, and crush your workday goals. What are those essentials? They’re different for everyone, of course. We’ve outlined our top 10 below, but we want to hear... Read More

Small Business

Dec 15, 2017 By Ruthie Miller

5 Founders Reveal Their Most Trusted Business Advisors

Most founders and CEOs have gotten some bad advice for growing a business from time to time, but it’s critical to have colleagues, friends, and mentors you can trust. Who do these leaders actually go to for advice on difficult business decisions? We asked five successful founders whom they turn to... Read More

Careers, Small Business, Leadership