May 15, 2020
                                    
                                    
                                        By
                                        
                                            Raphael Reznek
                                        
                                    
                                    
                                    
                                
                                
                                    
                                    
                                        Mascoma Bank, a Salesforce customer, wrote this article.
Small businesses are the lifeblood of our communities. They enrich the places we live and work and provide jobs for our neighbors. We depend on small businesses for a lot — and they depend on help from financial institutions to navigate times...
                                    
                                    
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                                        Customer Engagement,
                                    
                                        Community Cloud,
                                    
                                        Financial Services Cloud,
                                    
                                        Service Cloud,
                                    
                                        Financial Services,
                                    
                                        Leading Through Change,
                                    
                                        Customer Story,
                                    
                                        Customer Service