Elaine Stanfield

Elaine is a product marketing professional at Salesforce.org, focusing on bringing powerful marketing and engagement solutions to nonprofits around the world. She is passionate about helping nonprofits identify the best technology solutions for their specific needs and supporting them to find a voice for their missions. Prior to working at Salesforce.org, she worked at Salesforce.com for over 4 years where she held a variety of roles that focused on Customer Marketing, Executive Communications, and Product Marketing. She is also an AIDS/LifeCycle Rider & Activist.

Nov 30, 2018 By Elaine Stanfield

1,100+ Build-a-Bears Find a Home with Kids in Need This #GivingTuesday

When we sat down to plan our company #GivingTuesday festivities this year, we had several priorities: Celebrate the causes that our customers champion all year long Give our staff the chance to celebrate #GivingTuesday at work Put our company values of giving as a daily habit front and... Read More

Foundation

May 08, 2017 By Elaine Stanfield

How to Turn Your 1-800 Number Into Customer Service with a :)

It started in 1967 as a novelty. AT&T’s “toll free numbers” were an easy way for businesses to connect with customers, and customers quickly got on board. 1-800 became the must-have service tool for companies. Call volumes soared, and the number of call centers exploded. Fast forward to 2007.... Read More

Customer Service, Service Cloud