Christopher S. Penn is Vice President, Marketing Technology of SHIFT Communications. You can connect with him on Twitter at @cspenn.
Oct 28, 2013 By Christopher S. Penn
At Dreamforce this year, we'll be discussing the topic of "From Likes to Leads", in which we examine traditional social media metrics and ROI, then look at more thorough ways to measure beyond just Likes and equivalent behaviors. That said, it's time to disabuse a misperception... Read More
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