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Cassie Hrushesky
Cassie Hrushesky is the Product Marketing Manager for Bluewolf's Digital Marketing Service and Customer Service Practice. Follow Cassie on Twitter @cmnh10.
A company’s customer experience is not owned by any single department. Today, customers expect a personalized experience whether they are talking to customer service, sales, marketing, or finance. Enabling every employee to meet this expectation will require nearly all companies to change how they...
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