B2B marketers are always pushing into new territory. They’re mastering new marketing tools and technologies, coming up with new strategies, and reimagining the customer experience.

At Salesforce, we’re always listening to our customers. We love hearing about the new trails B2B marketers are blazing. And we’re always looking for ways to give them more access to resources that can help them reach their goals. 

That’s why I’m excited to tell you about Premier for Pardot. It’s a new Salesforce Success Plan that offers expert guidance, support, and training to help you get more out of your B2B marketing automation platform. Whether you’re setting up complex nurture campaigns or automating your entire marketing process, Premier for Pardot gives you all the resources you need to succeed. Here are a few of the ways our new plan can help you achieve more:

Get access to 24/7 technical support

Our customers have told us they want more access to our team when they have questions about our technology. Offering best-in-class support has always been part of our mission, and with Premier for Pardot, we’re excited to be able to give you more opportunities to connect with us.

 Premier for Pardot gives you 24/7 phone and chat support for technical issues. We can help you troubleshoot a Salesforce Pardot Form Handler and error messages, discover best practices for API customization, or answer other questions you have about your marketing automation tool.

Also, configuration services are now available for Pardot with a Premier+ Success Plan. These services let you to offload setup, customization, and data management tasks to our experts so you can focus on your top priorities.

Take your marketing to the next level with expert guidance

If you want to take advantage of the full potential of Pardot, it helps to have an experienced guide who can show you what’s possible. That’s the idea behind Accelerators, 1-on-1 coaching sessions with our experts, designed to help you get the most out of the Salesforce platform.

Premier for Pardot gives you access to several Accelerators designed to help you get more out of your marketing automation:

• Getting Started with Pardot.Get up and running with your marketing automation tool and get recommendations to reach your key marketing goals.  
• Salesforce Engage QuickStart.Team up with a certified specialist to set up Salesforce Engage, so your sales team can tap into the power of marketing automation.  
• Salesforce Engage: Best Practices for Sales.Teach your sales team how to use marketing automation to close more deals.
• Salesforce Engage: Best Practices for the Marketer. Learn how to set up campaigns and nurture programs that your sales team can share.

Tap into Salesforce learning programs

We know that B2B marketers never really stop learning. That’s why Premier for Pardot gives you access to a variety of resources that can help you expand your knowledge. Check out our webinars for tips on how to get the most out of Salesforce Pardot.

Premier for Pardot also gives you access to the Pardot Specialist certification course. The course includes on-demand, self-paced modules, so you don’t need to take time away from the office to learn what you need to know to get certified.

Keep blazing new trails

Over the years, it’s been exciting to watch our customers grow and evolve. With Premier for Pardot, we can offer the 24/7 technical support, expert guidance, and training you need to achieve your goals. Wherever your journey takes you, we’ll be there to help you succeed.