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When we joined the Salesforce family in 2014, little did we realize the extent of our impact on the business and on the future of work for all businesses. We knew that data could be leveraged for better insights about your professional relationships, thereby impacting overall businesses in a positive way. So we built Relationship Intelligence technology to transform how people could leverage their data better: through automatic data capture and predictive analytics to surface productive insights about those relationships. We built a stellar small business crm solution, with our flagship product, SalesforceIQ CRM; but this was just the beginning of the artificial intelligence (AI) footprint at Salesforce.
With smart additions over the past year of Tempo.AI, Prediction.IO, MetaMind and Implisit, our blended teams continued to build upon intelligent technologies to power the entire Salesforce platform, making the world’s #1 CRM into the world’s smartest CRM. Now with the introduction of Salesforce Einstein, AI is accessible for everyone and every business. One of the many amazing features of Salesforce Einstein that is available today is our suite of sales productivity apps, Salesforce Inbox. Our team has worked tirelessly on these applications and I’m so proud to see it being made available to every Salesforce customer.
So with all the excitement of Einstein and artificial intelligence at this year’s Dreamforce, it would only be appropriate for us, SalesforceIQ—predictive intelligence at Salesforce—to provide our smartest recommendations for what to see and learn at Dreamforce.
Moving from Reactive to Proactive Lead Management: Why Square Made the Switch
Wednesday, October 5 • 9am, Marriott, Nob Hill A-D
Like many B2C and B2B companies, Square was overwhelmed with the amount of leads coming from various systems and events. They chose to standardize on Salesforce's predictive lead scoring engine to better prioritize their inbound and outbound leads, but also to better understand what actually boosts a lead conversion - ultimately gaining a better insight into their own customers. Learn how.
Data Science for the Enterprise: How to Get Started
Thursday, October 6 • 9am, Marriott, Yerba Buena Salon 10 - 12
Getting started with data science and Machine Learning is a chicken and egg thing. Do I have enough data to even do data science? Which use cases should I start with? It can be intimidating. Vitaly Gordon, Head of Engineering at SalesforceIQ, will give you the tips you need to get a right start with the right people - at the right time. He will discuss Machine Learning technology but also tell you what data you need, and what business use cases you should start with.
Salesforce Einstein Keynote: AI for Everyone
Thursday, October 6 • 3pm, Moscone West 3
AI is the next great technology disruption transforming how we live and work, and Salesforce Einstein is the first comprehensive AI platform for CRM. Join John Ball, GM of Salesforce Einstein, along with some of Salesforce's most innovative customers, to see how they're getting smarter and more predictive about their customers.
Boost Salesforce Adoption: How Classpass Leverages Salesforce Inbox
Tuesday, October 4 • 9:30am, Marriott, Club Room
Sales reps are being flooded with information from all sources making it easier to let data entry slip through the cracks. ClassPass has implemented Salesforce Inbox to ease and automate the data entry process, improving the quality of the data in their CRM. Learn best practices for using Salesforce Inbox for your own teams to improve data quality!
5 Tips from Salesforce AE's on How to Use Sales Intelligence
Wednesday • 8:30am, Marriott, Yerba Buena Salon 1-3
Learn about how Salesforce leverages sales intelligence today across sales teams. Join this panel of Salesforce Account Executives as they discuss their favorite intelligent tools and their best practices associated with using them. At a tactical level, better understand how Account Executives at Salesforce make use of this impressive technology to close more deals.
The Future of Sales Intelligence: Salesforce Inbox
Thursday, October 6 • 2:30pm, Yerba Buena Salon 13-15
Salesforce Inbox is one of the first Salesforce add-ins to implement sales intelligence technology into the product today. With features like proactive notifications and automatic data capture, Salesforce Inbox is helping sales reps today sell smarter. Learn about the current sales intelligence technology available in the product as well as its future state. Find out about the future application of this breakthrough technology.
CRM Starts Here: How Sales Intelligence Powers Smarter Sales for SMBs
Tuesday, October 4 • 3:30pm, Marriott, Nob Hill A-D
Join us as SalesforceIQ's leadership shares how SalesforceIQ is empowering SMB sales reps to sell smarter. Learn why reps need intelligent tools to sell faster with more automation. Hear directly from customers how they’ve leveraged SalesforceIQ to drive growth.
360 Degree View of Your Customer: Edward Andrews Homes and SalesforceIQ CRM
Wednesday, October 5 • 10am, Marriott, CRM Outfitters Theater South
Oftentimes, critical customer data lives in many different locations across a variety of different systems making it difficult to get a complete view of your customer. The Edwards Andrews Homes sales team uses SalesforceIQ CRM as a true system of record to consolidate all of their customer information and get a true 360 degree view of their customers allowing them to sell smarter.
Customer Tips and Tricks: Running a Lean, Mean, Global Selling Machine
Wednesday, October 5 • 3:30 PM, Marriott, CRM Outfitters Theater South
Fast-growing companies around the world are finding new ways to scale quickly and efficiently. Come learn how Plotly uses SalesforceIQ CRM to run a global sales motion with the leanest team possible, and you'll walk away with tips on growing your impact without scaling your overhead
For a full list of all our recommendations, download our #DF16 agenda guide. Come say hi to the SalesforceIQ team in the Campground at Moscone South, and in the SMB Lodge at the Marriot Hotel and of course, grab some of our spiffy socks!
