Business software review site G2 Crowd recently released updated rankings of 16 email marketing software providers based on user reviews. The Salesforce Marketing Cloud earned the top position as a Leader. Salesforce Marketing Cloud had the highest customer satisfaction and largest market presence, putting it high above the competition.

According to the G2 Crowd report, “Salesforce Marketing Cloud has been named a Leader based on receiving a high customer satisfaction score and having a large market presence.” Our email marketing products had the largest market presence and received the highest satisfaction score among all the other email marketing products included in the G2 Crowd Grid. 88% of users rated our products 4 or 5 stars and 91% of our users believe we are headed in the right direction.

The Grid for Email Marketing by G2 Crowd helps you rate and profile different email marketing products and vendors. The report includes summary graphs, commentary, and charts that compare vendors based on customer surveys gathered from G2 Crowd’s online user community, as well as data aggregated from online sources and social networks. You can view the entire Grid below.

Our email platform is trusted by the largest email senders in the world for our security, availability, scalability, and innovation. Email is the foundation of our robust digital platform that allows for a single-view of the customer. Our best-in-class email platform allows companies to build journeys that span from promotional emails to personalized messages with dynamic content that can be triggered by web events, social interactions, and from any data source, whether online or offline.

With integrated Predictive Intelligence, our robust email capabilities allow users to easily create programs that scale by listening for events and then delivering the right content, to the right person, at the right time. Once content, contacts, and journeys have been created, they can be easily expanded to interact with all other channels in the Salesforce Marketing Cloud, Sales Cloud, and Service Cloud.

To see all of our user reviews and why Salesforce Marketing Cloud was named the leader among our competitors, you can view the full report here.