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Since the holiday shopping season has officially begun, we've put together a handy guide for retailers looking to finish strong in 2014.

Below, we've included five of our top tips for retailers this holiday season — including not overthinking email (seriously!), enabling your seasonal employees, and developing a killer customer service strategy. 

Read on to learn everything you need to know about doing business during the holidays.

 

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Want more tips? Check out our e-book featuring the trends that will shape customer service in 2015, as announced at our annual conference, Dreamforce.

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