There’s a whole new world out there when it comes to customer service. Social, mobile, connected, and cloud technologies have created new customer expectations.
Today’s customers demand service on every channel, any device, anytime, and anywhere. And they want their service experience with your company to be one thing: effortless.
Why should you care about delivering this caliber of service? Because the research shows that it's the best way to make customers happy, earn their loyalty in the process, and drive additional revenue.
Check out the below infographic for the latest findings on the importance of making customer service easy:
For much more on this topic, listen to the free webinar "The Key Pillars For Delivering Effortless Customer Experience, featuring CEB." Hear "The Effortless Experience" author Nick Toman reveal his findings for exceeding expectations and creating loyal customers. Click here for access.
Read this free salesforce.com e-book for a complete guide to creating effortless customer service at your business.
Privacy | Responsible Disclosure | Trust | Contact
© Copyright 2020 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States