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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Mar 10, 2020 By Salesforce

Infographic: 8 highlights from Salesforce World Tour Sydney 2020

This year we reimagined World Tour Sydney, streaming the entire event to create an online experience for 1.1 million people around the world. It was an incredible day from start to finish – here are 8 highlights.... Read More

Customer Engagement, Customer Experience, Salesforcetour, Sales Strategies, Salesforce Culture, Infographics

Mar 09, 2020 By Salesforce

Salesforce At Sydney Mardi Gras 2020

Equality has long been at the heart of our business – by being part of the Mardi Gras Festival, we say loud and proud “this is what matters to us”. We also encourage other members of our community to do the same, and work to create a safer space for those who want to.... Read More

Community, Salesforce Culture, Salesforce Ohana, Careers

Mar 02, 2020 By Lucy Brindley

Lucy Brindley’s Salesforce Career: A Lifetime Entrepreneur Charts Her Own Course

Lucy Brindley has an unstoppable entrepreneurial spirit. Here’s how she channelled it into sales career success with Salesforce. ... Read More

Careers, Business as a Platform for Change, Salesforce Culture, Marketing, Sales

Feb 27, 2020 By Davinder Mann

3 ways to create a volunteer time off program that drives employee happiness and is good for business

We know creating a meaningful volunteer time off program is hard. APAC Senior Director of Salesforce.org Davinder Mann shares 3 ways to create one your employees will love. ... Read More

Community, Salesforce Culture, corporate culture

Feb 26, 2020 By Barry Dietrich

Infographic: How Governments Can Build Trust

In partnership with Boston Consulting Group, we asked 1600 ANZ citizens and business representatives how governments can win their trust.... Read More

Infographics, Customer Experience, Salesforce Culture, Personalization

World Tour Reimagined: 9 reasons to tune in!

Feb 25, 2020 By Salesforce

World Tour Sydney Reimagined: 9 Reasons To Tune In!

Choosing from all the excellent Salesforce World Tour Sydney 2020 sessions? We’re here to help – here are 9 reasons to tune in.... Read More

Salesforcetour, Sales, Sales Strategies, Salesforce Culture, Trailblazer Story, Customer Success, Customer Experience

Feb 24, 2020 By Salesforce

Live From Dreamforce: Thankyou’s Justine And Daniel Flynn

Thankyou founders Justine and Daniel Flynn joined us at Dreamforce to share their insights on social enterprise and meet global leaders in pairing profit and purpose. Here, they share what they saw, experienced and learnt.... Read More

Salesforce Culture, Dreamforce

Jan 29, 2020 By Salesforce

My Experience As A Volunteer Australian Firefighter

Salesforce employee John Watson didn’t spend his summer in the office, he spent it fighting Australian bushfires. Here he shares his story of what it’s like volunteering on the front line and how we can help.... Read More

Careers, Charity, Leadership Insights, Salesforce Culture

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

Infographic: 8 highlights from Salesforce World Tour Sydney 2020

Salesforce At Sydney Mardi Gras 2020

Lucy Brindley’s Salesforce Career: A Lifetime Entrepreneur Charts Her Own Course

3 ways to create a volunteer time off program that drives employee happiness and is good for business

Infographic: How Governments Can Build Trust

World Tour Sydney Reimagined: 9 Reasons To Tune In!

Live From Dreamforce: Thankyou’s Justine And Daniel Flynn

My Experience As A Volunteer Australian Firefighter

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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